We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your personal information.

Information we collect?

We may collect personal information such as your name, address, email address, phone number, and payment information when you make a purchase or create an account on our website.

How do we use your information?

We use your personal information to process your orders, communicate with you about your purchases, and provide you with a personalised shopping experience. We may also use your information to send you promotional emails, newsletters, and other marketing materials if you have given us permission to do so.

How we protect your information?

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. We use industry-standard security measures to safeguard your information and limit access to only those employees and third-party service providers who have a need to know. 

You have the right to access, correct, and delete your personal information at any time. You can also opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails. If you have any questions or concerns about our privacy policy, please contact us using the contact information provided on our website.

By using our website or providing us with your personal information, you consent to the terms of this privacy policy.

Our privacy policy

Shipping & Returns

 

Thank you for shopping with us at Love Camí.

Shipping Information

We are committed to providing you with the best possible shopping experience, this includes ensuring that your orders are shipped quickly and efficiently. This shipping policy outlines our shipping process, rates, and delivery times.

Shipping Process

We process orders within 1-2 business days and ship them out as soon as possible. We don’t ship on weekends. We ship using reputable carriers such as Australia Post.

International shipping

We offer international shipping to select countries. Shipping rates and delivery times vary depending on your location and the shipping method you select at checkout. Please note that international orders may be subject to customs fees, taxes, and other charges, which are the responsibility of the customer.

Order tracking

We provide tracking information for all orders so you can easily track your order's progress. If you have any questions or concerns about your order, please contact us using the contact information provided on our website.

We strive to provide fast and reliable shipping to all our customers. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We value your satisfaction and want to ensure that you have a positive shopping experience with us.

 

Returns

We hope you are satisfied with your purchase, but if you are not, we are here to help.

We accept returns within 14 days of the item's arrival date. The item must be in the same condition as when it was received. If the item is not in its original condition, we reserve the right to refuse the return. This includes tags, protection stickers and dust bags.

Please note that the customer is responsible for the cost of return shipping. Once we receive the item, we will inspect it and issue a refund to your original payment method or there will be an option for store credit. Please note we do not refund your shipping charge or refund gift wrapping.

Please fill out the returns form and we will provide you with further instructions on how to proceed. If you have any questions or concerns, please do not hesitate to reach out to us.